Wordpress

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Brief description

Wordpress is used to create and manage websites.




Site map




Documentation for users

General

The Wordpress service is managed by VSETH ISG and includes updates, support for certain plug-ins and backups. The organisations themselves are responsible for the creation and maintenance of their own website.


Plugins supported by VSETH ISG

Plugin nameUtilizationComment
custom-facebook-feedFacebook integration
instagram feedInstagram integration
custom-twitter-feedsTwitter integration
caldera-formsForms
master-sliderSlideshow
akismetAntispam
all-in-one-wp-migrationImport/Export (ai1wm)
download-monitorFilemanager with frontendDownload via PHP (files are protected)
Content ControlUser Access Restriction
piwikSite statisticsInstallation and configuration done by ISG
OpenID Connect GenericAuthentication over SwitchAIIInstallation and configuration done by ISG
wp-mail-smtpSMTP Mail connectionsInstallation and configuration done by ISG

Important

VSETH ISG recommends that you only use plug-ins that we support! If you need a plugin that we do not support, please ask us if we could add this plugin to our support list! 




FAQ

Here you will find the most important answers to frequently asked questions. If your question is not answered here, please send an e-mail to vseth-it-support@ethz.ch. 


The wordpress service is available to all VSETH bodies, student associations, commissions and other student organisations.

The user groups themselves determine who has the administration rights to edit their own website with Wordpress. Usually the organisations have a designated person responsible for its IT.

To do so, please contact vseth-it-support@ethz.ch

You can find more information here.

The login works via SWITCH and your nethz account.

You can use the Shortcode for the authentication plugin like [openid_connect_generic_login_button button_text="Login with SWITCHaai"] You can also change the button text with the argument button_text.

  • Wordpress updates
  • Support concerning the listed plugins
  • Backups

Wordpress updates are carried out regularly by VSETH ISG. With each update there is the possibility to check your own website for possible errors and problems related to the update. This is how it works:

  1. The update will be announced and carried out by VSETH ISG, but not yet applied to the correct website.
  2. The update is applied to a test website (tvseth.ethz.ch) with a "t" for test. This test website will remain online for one week. If there are no negative responses to VSETH ISG during this week, step 3 follows.
  3. The update is applied to the correct website (vseth.ethz.ch) and the update is now complete.

Wordpress offers the possibility to use many plugins when designing the website. For selected plugins we offer our support.

There is a subpage in the dashboard called WP-Piwik. Also findable with the URL https://your-domain.ch/wp-admin/index.php?page=wp-piwik_stats. There your see all the visitor statics until yesterday.

We carry out regular backups of the websites that use the VSETH Wordpress service. If necessary, we can also use these backups for recovery. Thus, if something happens and it makes sense to restore the website to an earlier version, you can contact the VSETH ISG and we will take care of it.

Normally the websites are public. However, it is possible to make individual subpages accessible only to certain groups. This is possible, for example, with a SWITCH login to exchange study documents.

No, there is no access to the file system.

Please contact us at vseth-it-support@ethz.ch





Documentation for OIV

Note

This section is only relevant for Organisational IT Managers (OIVs)


Customer benefits

  1. The possibility to design the website
  2. Authorisations are tied to functions and groups, thus the expenditure for fluctuations is minimised
  3. The VSETH ISG provides support


Customer groups and pricing

The wordpress service is available to all VSETH bodies, student associations and associated organisations and is free of charge.


Dependencies

User administration: Login to Wordpress is done via the ETH user administration, i.e. all users must have an account. If necessary, VSETH ISG will create guest accounts for non ETH members.


Configuration and order

Via mail to vseth-it-support@ethz.ch


Support

The basis for the support process is the general VSETH support process according to the User Documentation: Support Process. This means in particular that all support requests are managed via the ticketing system OTRs. Questions and problems may always be reported to vseth-it-support@ethz.ch. VSETH's IT support group will then deal with them in accordance with its response times for queries (SLAs).