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Kurzbeschreibung

The VSETH offers the student associations & committees to manage all active and inactive (mail) domains. This service also ensures that all domain names are correctly registered, renewed, hosted and maintained.

Seitenübersicht

Documentation for Users

The VSETH offers the student associations & committees to manage all active and inactive (mail) domains. The VSETH is then responsible for the administration and maintenance of these domains and relieves the IT managers of the associations and committees.

FAQ

Hier findest du die wichtigsten Antworten auf häufig gestellte Fragen. Falls deine Frage hier nicht beantwortet wird, bitte schreibe eine E-Mail an vseth-it-support@ethz.ch.

The VSETH becomes the owner of the domain and takes over the administrative tasks.

All DNS records are available

write a ticket

see section customer groups and price structure

Documentation for OIV

Hinweis

This section is only relevant for the OIVs.

Customer usage:

Benefits for the users:

Domains do not have to be managed by the OIVs or IT managers
The renewal, transfer or relocation is carried out by the VSETH
Domain monitoring
DNS entries are updated by the VSETH
Support by the VSETH

Customergroup und price structure

This service is available for all student associations, committees, and in selected cases associated or recognised organizations.

If this service is used by student associations or associated or recognised organizations, the costs of hosting a domain will not be passed on. If two or more domains for one organization are obtained through this service, the cost of the domains minus the first one will be passed on.

Dependencies

This service is available for all student associations, committees & associated organizations

Configuration und Order

The following service can be requested via email to vseth-it-support@ethz.ch.

Support

The basis for the support process is the general support process of the VSETH according to the user documentation: Support. This means in particular that all support requests are managed via the OTRs ticketing system. Questions and problems can be reported to vseth-it-support@ethz.ch at any time. The VSETH IT support group will then take care of it according to their query response times (SLAs). Small problems can be solved directly with the initial reply within 5 working days.